CASA MOCTEZUMA, with domicile at Calle Moctezuma 79, Colonia El Carmen, Delegación Coyoacán, in Mexico City, C.P. 03600, is responsible for the treatment of your personal data, based on Article 16 of the Political Constitution of the United Mexican States and Articles 1, 6, 7, 9, 11, 22, 23, 24, 28, and 32 of the Federal Law for the Protection of Personal Data in Possession of Private Parties (LFPDPPP). We are responsible for collecting your personal data, for the use given to it, and for its protection in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, its Regulations, and other applicable provisions (hereinafter the “Data Law”). For this reason, this Privacy Notice is made available to you, and your authorization is requested to collect and process sensitive personal data, including a photocopy of valid official identification.
Personal Data We Request
For the purposes outlined in this privacy notice, we will collect your personal data:
- First and last name
- Address, City, Country Phone number
- Name of your companions
- Credit card number
We Use Your Personal Data: To confirm a reservation
- To identify you as a Casa Moctezuma client
- To prepare your registration form upon entering CASA MOCTEZUMA
- To charge the credit card for lodging services, as well as for no-show
- To verify that the person paying by credit card is the actual cardholder
- To prepare tax invoices
We Share Your Personal Information
Your information may be shared with travel agencies and tour and hotel operators exclusively for:
- Making clarifications regarding lodging reservations
- Preparing invoices
- Providing information about products and services that we offer
- Sending promotions regarding our rates
- Promoting required services and products
- Informing you about our products or services related to what you contracted or purchased
- Notifying you of changes in our products or services Evaluating the quality of our services
- Conducting internal studies on consumption habits
Use of Personal Data
The data that you, as the owner, provide to CASA MOCTEZUMA will be treated under the principles established in the Data Law (legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility). To protect and limit the risks of loss, alteration, damage, or misuse of your personal, sensitive, or patrimonial data, CASA MOCTEZUMA has implemented physical, technical, and administrative security measures in accordance with the Regulation to safeguard your data.
Rights of Access, Rectification, Cancellation, and/or Opposition (“ARCO”) and Means to Revoke Consent
You may exercise your ARCO rights and/or revoke your consent for the processing of your personal data at any time, except in the exceptional cases indicated in the Data Law. For procedures, requirements, and deadlines, please contact us by e-mail at hola@casamoctezuma.com.
Procedures and Changes to the Privacy Notice
CASA MOCTEZUMA reserves the right to change this Privacy Notice at any time. Modifications will be available through the following means: a) visible advertisements in our offices, b) on our website www.casamoctezuma.com in the Privacy Notice section.
Use of Cookies and/or Web Beacons
Cookies are small text files that a web server sends to your computer, used to provide you with a better service regarding our products and/or services. Session cookies remember the activity you previously conducted on our website. Persistent cookies save your preferences across sessions, allowing us to customize the information we provide to you.
Cookies may also prevent us from showing you notices, news, or recommendations based on your previous activities on our website. They are used to implement strategies that enhance the quality of our products and/or services.
Visit counters or web beacons are graphic images placed on a website to count visitors or allow access to some cookies. The use of beacons is intended to reflect statistics regarding the products or services that interest you. These web beacons do not normally collect information other than what your browser provides as part of standard web browsing. If you deactivate cookies in your web browser, the web beacon will no longer track your activity.
Some websites or applications on our site may use locally stored objects, such as Flash cookies or local storage with HTML5. These are used for similar purposes as cookies but may contain more data. You can modify your Flash player settings according to your preferences regarding local shared object storage.
Most web browsers allow you to disable or permit the use of cookies. You can also remove cookies from your computer if your browser allows it. If you deactivate cookies, you may not be able to use certain parts of our website. In any case, you will have options to limit the access of cookies and web beacons from our website on your computer